Shipping and Payment

12/07/2021

Payment

Payments are currently being processed for credit, debit, and prepaid cards. We employ Square as our payment processor for OwOToyz.com - Etsy uses its own payment processor. Visa, MasterCard, American Express, and Discover are accepted through OwOToyz.com. The card will be charged upon completion of the checkout process.

Shipping

Shipping is free for the United States (including Hawaii, Alaska, Puerto Rico, Guam, and the Virgin Islands). We currently employ U.S.P.S. to complete all shipments of products. Orders will be provided to U.S.P.S. Monday-Friday. Some areas may be outside of safe shipping zones for U.S.P.S. - we will contact you if such a concern arises.

Sales Tax

Products purchased through OwOToyz website will be subject to sales tax in the following states: Ohio

Delivery

We will deliver your order to the address you provided us during the checkout process. Goods will be produced within 5 business days. U.S.P.S. should provide you with the package within 5 business days. Holidays, natural disasters, and other circumstances may extend this time frame. Please allow up to 3 weeks for delivery of goods from the time of shipment. OwOToyz is not responsible for the delays, loss, or damage (physical, mental, social, financial, etc.) caused by the delayed delivery of goods.
Upon receipt of your order, carefully inspect the goods for any damage like punctured, slashed, or torn packaging and record a video or take pictures documenting the suspicious damage and/or unboxing process. Documented evidence of the damage will assist in the fulfillment of a return or exchange request. Additionally, certain circumstances may result in a return request, please see our return policy for additional details.

Discreet Shipping

Shipping packages are discreet kraft brown boxes.

Return address and company name will be on the shipping label as required by U.S.P.S.